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Sun Cellular Wireless Broadband

Sun Cellular has introduced their own mobile wireless broadband service.

They call it Sun Broadband Wireless using HSDPA (3.5G). Its supposed to be faster than the normal 3G connection.

When you avail of the Plan you’ll have to pay an initial fee of P2,000. Actually, this fee is maybe for the Huawei E220 modem.

huawwei e220

It works on Windows and Linux.

It’s the same as that of Globe Visibility.

You will also need to subscribe to a plan

  • Plan 500 = Allowance of 35 Hrs/month
  • Plan 1000 = Allowance of 75 Hrs/month
    In excess of the monthly allowance, you’ll pay P0.30/minute.

Hmm.. that’s a nice offer.. P0.30 per minute. And its a per minute charging.

Now, the ultimate question.. “Is it reliable?” I mean, its SUN CELLULAR. Hmmm.. maybe… You see 3G and HSDPA travels through a different frequency. Much lower than that of Voice. So maybe.. just maybe they’ll be able to provide a good service.

But still one concern on connectivity is the coverage. As discussed in PhilMUG forums.. If it uses only HSDPA, then there’s only quite a number of areas with that. The modem can be used for 2G, EDGE, 3G, up to 3.5G. So hopefully users can still be able to use other modes when there’s no 3.6G present.

If you wan’t to know more about the modem, check here.

First seen at Captain’s Log

UPDATE:

New SUN Broadband Plans

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Follow Discussion

102 Responses to “Sun Cellular Wireless Broadband”

  1. Blogie Says:

    And then there were 4 — WeRoam, Visibility, SmartBro, Sun Broadband Wireless. Hmmm… I can’t see BayanTel anywhere on the horizon. They’re lagging wa-a-ay behind, aren’t they? :P

    Migs, we really should do that comparison review of these services we talked about!

  2. XpressMusic Says:

    BayanDSL? They have been sharing with Globe’s backbone, AFAIK. So there’s no point for them to shell out the same service that Globe has been offering right now.

    What can I say with their DSL service? hmm..

    I wouldn’t say anything bad against them, even though I got a bad dsl service from them the last time around.

    Check their forums to see what’s happening on them…

    http://www.bayan.com.ph/forum/yaf_topics2_bayanDSL.aspx

    I’m glad i’ve switched to Smart BRO.

  3. Freezebox Says:

    hopefully they will fix their unlimited call and text problems.. and provide large coverage before jumping to another service.

  4. wangbu Says:

    I disagree… they -should- come up with new products and services. Providing large coverage needs more money, and part of making more money is to introduce more products/services. If they make more money, then they will have the money to provide larger coverage. I’m just speaking from my own business experience. ^_^

    I’m going to try out Sun Wireless Broadband. They now have changed their plans… there’s a Plan 999 which is unlimited.

  5. Tony Says:

    Super Bagal! upload speed around 0.4 kbps, and download speed @ 5~10 kbps. Parang naka dial up lang.

    I tried sending an eMail with file size of 2MB, it took me 4 hours to complete the task.

    I started working around 730pm and successfully send it 1130pm…What’s funny is that, My wife cracked a joke,
    “e kasi walang sun sa gabi”

    Because of this, magpapalit na lang ako ng ibang service.

  6. Jony Says:

    Tony saan ang location mo?
    In progress pa ung application ko sa sun. Kung same lang location natin baka ipa cancel ko na.
    Dito ako sa mandaluyong.

  7. ean Says:

    Ok ang sun broadband dto sa manila area, cnbi nmn smin bgo nmn bnili kng san ung mga ok eh.. mabilis dto. up to 70 kbps pag download… depende lng tlga sa area…

  8. Wraith Says:

    In Paranaque bicutan area’ the signal is great using HSDPA in my subdivision, fastest download speed via speedtest.net is more than 40 mbps, actual download speed via torrent 90 – 120 kbps

  9. Wraith Says:

    Forgot to mention i was told, by mid of january 09 more area will be cover including some provinces,

  10. xtian Says:

    clocking steady @ 1.2-1.4mbps :)

  11. markwonder Says:

    better than globe visibility. i can download sometimes at 200+ kbps using sun. globe visibility takes 1-2 minutes to open google homepage. i’m in pasig.

  12. Kaye Says:

    Hi guys, I am living at Fairview and works at Ortigas, is suncellular wireless okay to both locations? I attempted to inquire about it but got caught in a long line for customer service.. hmm.. ? and Tony, how long have you been using it then??

    Thanks!! =)

  13. Click my site Says:

    sun broadband wireless is now offering unlimited plans.

    end of december 2008 600 3G sites na ang first installment ng kanilang installation. b end of february 2009 1,000 3G sites na sa buong metro manila pa lang.

    kindly click my site for more info

  14. textmate Says:

    I am keeping my hopes up for this one since I am currently in the market for wireless broadband.

  15. miguel ortege Says:

    i agree, they should be good at their staple services before jumping to another service – a friend worked for sun for a few months and they want the other network’s subscribers (logical) but, they way their (vocational or undergraduate receptionist)most of the time try to get your credit card requirements even if you have a stellar other qualified requirements (i mean, they should not put all those options if they won’t accept them in the first place) – a friend earns more than P35,000 a month he applied for a group plan 1000 was approved but, they insist on getting a credit card information (if he do not comply, he will be rejected) WEIRD!!!! sun cellular sta.mesa (got all the papers right, and top salary still nothing) sun cellular keep insulting they’re clients (pathetic) they will not get far. by the way , that friend got approved with globe and smart with the same credentials (pathetic talaga sun)

  16. enk Says:

    does anybody here know or tried if these devices (as well as smart’s wireless broadband) will work on the xbox 360 game console. It is sort of out of topic, but I really would like to know if this will work?

    hope someone can help. thank you!

  17. arnold Says:

    grbeh,,,,,ipinakita yung location kng asan mlkas pero. ngyon im suffering a log connection……….. caloocan baesa…..

  18. Sun Wireless Broadband Says:

    Malupit yung sun wireless broadband, mabilis compared sa globe visibility and smart broadband.

  19. Wraith Says:

    really depends on the area, so far in Paranaque area near bicutan mabilis naman, reach 2 – 2.5 mb/s ping is around 133-160 ms. test your speed at http://www.speedtest.net
    I can even stay online while on the move Makati to Ortigas, SM Mall of Asia, mandaluyong etc. although there are still some slow area.

  20. Ann Says:

    Guys, kamusta ang signal nito sa PASAY area? I’m living near Roxas Ave. Globe Visibity sucks here, kailangan ko ng lilipatang service…

  21. nano Says:

    walang wenta connection ng sun broadband potek!!!!

  22. nano Says:

    walang wenta connection ng sun broadband!!!potek!!!

  23. nano Says:

    bago cla nag shift ng service dapat inayos muna nila ung signal amfff==========Download speed muntinlupa area is only 1.2kb/s it sucks——-!!!!!

  24. migs Says:

    Sinabi ba ng SUN dealer na OK na dyan sa area ninyo? Kasi if not, then i think hindi tayo dapat magreklamo.

    Kasi ang SUN, natuto na. This is based from My experience. Pag alam nilang hindi pa pwede sa isang lugar or mahina pa ang signal, they will tell you na wag muna kumuha.. pero pag mapilit ka, then its your call. kung mabagal or napuputol signal, then wag ka magreklamo.

    Like me, when i was inquiring to get one sa Trinoma, sabi ko pwede na ba kumuha, they asked me taga saan ako. Then they checked, then sabi nila hindi pa daw pwede sa lugar namin. When i went to the Sun Shop sa area namin, they still checked our location – nag punta sila sa bahay namin – to check the signal. to prove na Ok.

    Pero pag binentahan ka naman nila and they said malakas ang signal pero hindi naman pala, then by all means, mag wala tayo.
    :D

  25. rpedro Says:

    same experience din, at 1st ayaw ng taga sun shop magbenta kung di pa covered ang area,dito sa cainta di pa daw sure na covered na.but i said gagamitin ko sa Quezon City since dun ako work…

    but surprisingly both cainta n quezon city malakas ang signal…

    but recently biglang humirap na magdownload ng mga Torrents files etc….cguro dahil sa piracy issues? anyway…pang surf ok na…pero kapag file will be looking elsewhere…(ok kaya un sa Smart Broadband?)

  26. Joel Says:

    I got both smart broadband and sun broadband at the same time…. yung smart ang burstable speed ay around 512kbps tapos may signal loss pagdating sa bahay mo around 384kbps so limited talaga smart bro ok for torrent dito sa qc sandigan bayan area pumapalo torrent ko ng 40kBps…

    yung sa sun broadband naman up to 2mbps yung declared download speed nila eh.. yung upload mababa lng pero yung download ang medyo mataas… been using it for 3 days now mukhang ok naman… i’m doing direct download from the internet pumapalo sya ng around 45 to 60 kBps… while nag streaming videos pa ako tapos nag totorrent pa ako.. yung torrent naka block or limited during day time pag dating lang ng mga madaling araw say 12am to 8am mabilis torrent pumapalo rin ng mga 40 to 55 kBps…

    so speaking based on experience ok na rin yung sa sun mas less when it comes to price ok din speed compared sa smart bro dito sa qc near sandigan bayan area… dunno about other areas…

  27. bien Says:

    I’ve tried Smart Bro, Globe Visibility and Sun here at my home in California Garden Square…so far, pinakamabilis yung Sun…I just hope it stays consistently fast…sana di bumagal pag dumami na yung subscribers.

  28. migs Says:

    naku, once more users jump to Sun Broadband expect na babagal din yan like Smart and Globe.

    Ganyan din naman yang smart at globe dati. Eh they wanted more users.. ayan… bumabagal na..

    Siguro mga next year mabagal na ang Sun Broadband.. kaya this year enjoy enjoy muna tayo!

  29. patrick Says:

    @ migs

    tol ang kagandahan ng sun hiwalay network nila ng broadband at ng postpaid sa cell.. so mas malaki at wla masyado interuption sa network ng broadband… ( un ang mali ng globe at smart kaya mabagal cla ngaun )

    na try ko n kc ung 3 mas ok ung sun sa metro manila can you think na about 1000 3g network metro palang compare sa iba n almost 2000 3g net nationwide. globe and smart dami deadspot sa metro e.. for me ok ung sun 2 onths n ako subs nila 799 monthly unlimited..

    bago kau kumuha pde cla mg demo sa bahay nyo kgaya ng ginwa ko sinubukan ko muna d2 sa bahay bago ako kumuha paraq d ako magsisi…

    hehehe

    thnx

  30. nightshift Says:

    bumili ako ng sun 2 days ako (sunday night around 8pm sa Edsa Shang) and the Sun rep told me that they can check the signal in my home pero I told them that I’m from mandaluyong area, sabi nila fully equipt na daw yung mandaluyong downtown. When I got home sunday night di pa gumagana sun broadband ko tapos I gave it a test the following morning, monday. I was surprised that I am enjoying a full blast ng signal nila. I had a smartbro dati, the signal was good at home pero mas mabilis yung sun ko sa bahay. I live few blocks away from california garden-mandaluyong, taga plainview ako… malakas signal dito ng sun broadband..kulay byan yung indicator. but when i tried to use it sa my crossing sa Starbucks-Edsa cntral sobrang bagal signal dito, kulay green yung indicator, to think katabe lang sila ng Edsa Shang-rila.

    Therefore hindi kaya ng Sun mag penerate sa mga indoor places unlike nung smartbro ko na malakas kahit indoor.

    pero kontento nako sa sun kasi unlimited na xia unlike sa smartbro na my limit lng yung hours mo…

  31. migs Says:

    I’m using it at home.. pero malapit sa may window. :D

    I haven’tr tried using it inside a mall or sa isang conference room. Baka nga mahina siya…

    Thanks for the tip!

  32. Jesmond Says:

    bkit gnito ang sunbro?! ok naman pag internet explorer and other stuffs related sa websites. pero sa online gaming sobrang pangit! di gumagalaw ung connection kapag naglalaro na tulad ng dota-garena, crazykart, ragnarok at iba pa.. pero ok nman pag sa websites… hay.. sayang naman… mabilis na sana eh?

  33. migs Says:

    ummmm.. i don’t think yung sun broadband and even yung smart bro and glove visibility was made para sa network games :P

  34. knots Says:

    I got sun broadband bout three weeks ago, pag day use, ok naman .. browser, email and ym .. pero mahina sa torrents .. pag madaling araw, yun pumapalo ng 200 kbps ang downloads ko.. it’s relatively better than smartbro which was my connection before. i live in manila btw.

  35. DJ DERTYMYKS™ Says:

    As far as i know the technology of SUN Network is good when it comes to broadband wireless at mas upd8 ang SUN sa latest technology pero the dissadvantage is galing china ang technology or made in china kaya di parin me convince… Sa ngayon ang SUN broadband sa akin ay good naman kasi nabili ko sya kahapon pero now pumapalo na xa ng 1.9Mbps papitik pitik lang pero dipende parin sa location mo at yung signal strength nya. Pero di parin me satisfied sa usb wireless broadband ko kasi 500kbps or minsan bumababa pa di sya stable i think gagawan naman ng paraan ng SUN para maging stable yung connection ko pag hindi naku ewan ko nalang baka ipakain ko sa kanila itong usb broadband nila… I recommend this SUN Broadband for web browsing not for DL kasi madidisapoint lang kayo…

  36. bien Says:

    I finally got myself the SBW device…I must say, I’ve tried Globe and Smart (plug-it devices) and this Sun surpasses these so-called leaders…of course, depende sa area yan…apparently, malakas ang signal ng broadband ng sun dito. I heard di pa covered ang buong metro manila…but what i am almost certain is that if you compare yung speed kung saan malakas ang smart or globe to saan malakas ang sun, mas mabilis ng di hamak yung Sun Broadband (by a mile!)… I just hope they continue their expansion para naman masira na itong di makatarungan na oligopoly.

  37. jay Says:

    im staying in sampaloc, manila area.. pero im having problem with my SWB.. download and upload rate ko ranges from 10kbps to 16 kbps lng day or night.. minsan 0kbps pa nga kahit na malakas ang signal eh..

    problem ko eh mabagal yung internet connection ko..

    may way ba to check how to increase yung connection ko?

  38. DJ DERTYMYKS™ Says:

    Grabe til now wala parin action ang SBW wala talaga kwenta one week na ako nagrereklamo tapos wala man lang nag inform sa akin to check my location tangina talaga nila mga bwiset mahal na araw pinapamura nila ako dahil di ako satisfied sa mga services nyo… kaya mag wait tuloy ako til monday again pang second week na para malaman na natin kung gaano sila ka serious sa mga customer nila….

  39. kaitokuruba Says:

    guyz, ok b ang sun broadband mga bakasyunan? like bora puerto or baguio? or khit s province?

  40. migs Says:

    kaitokuruba, its only available in metro manila. :D

  41. mikee_yu Says:

    Guys,, ask ko lang… sa torrents mabilis ba su lalo na kung films ung dinadownload mo?? tsaka ano gamit nyo na torrent software gamit nyo sa SWB nyo?? para alam ko cause i’ve been planning to shift to SWB from SmartBro.. kasi madami na d2 samin naka smartbro congested na ung net and mabagal na…
    my location is galas, quezon city.. tnx sa mag-rereply
    muwaaa

  42. migs Says:

    mikee_yu,

    You need to check first if malakas ang signal ng SBW sa lugar niyo. If yes, then go and buy.

    Also, you can use it to download torrents and movies, pero don’t expect naman na mabilis. mabagal siya but it gets the job done. Like I download a 200mb file ng 2 hours. :D

  43. byron Says:

    SBW is fast when you are on your first month on your subscription. Just when you are beginning to think that SBW is good, ayun, you’ll get disappointed. Super bagal na sya, pages take a long time to load, and what’s worse, putol sya ng putol. You’ll get frustrated kasi you can’t do anything na dahil you have to reconnect again and again.

  44. Migs Says:

    byron,

    I also experienced that.. yung mahirap mag connect. Call SBW hotline and tell them your problem. They will provide you with how to troubleshoot your problem.

    Sakin, bumilis ulit. Try mo…

  45. fiona Says:

    hi guys, bat ganon sa sun bb, nag check ako ng speed sa speedtest ang speed ko is nasa 1.5 mb pero pag nag da download ako sa rapidshare ang bagal, nasa 50 kbps lang sya. may premium account ako sa rapidshare btw.

    also, hindi ako makapag share ng mp3 files sa mirc phazenet. laging na ze zero ang speed.

  46. Wraith Says:

    Not ideal for P2P downloads and online gaming, you might find it hard to login in some online games.

  47. xah Says:

    ok po ba ang sun sa recto area? kung hindi anung mas maganda globe or smart?

  48. kissmySEXYass Says:

    kainis ang sun d2 s marikina area, hayz, pg ng speed test ka maiimpress ka, kc umaabot ng 2mbps at lumalagpas pa. sabi s speedtest.net 5mb mp3 file kaya ng less than a minute, tpos ang 800mb kaya ng within 1 hour, pero pg sa actual download n grabe kulang ang isang araw mo para s isang 100mb n mp3. sobrang bagal pg ng torrent ka (p2p) halos 2 kb lng ang downrate. hayz. sayang ang pera!

  49. migs Says:

    kissmySEXYass ,

    Did you try it out before you purchased the unit? Coz i’m from rainbow and i’m happy with my connection. :D

  50. Neil Says:

    Planning to get one tomorrow. I’m crossing my fingers that this thing works in Caloocan. I already have Globe BB at home (in Cavite, that is) but most of the time I’m in Caloocan.

    BTW, just before I step into one of their business centers, how much should I pay upfront (with the 24-month lockup)?

  51. mDp Says:

    Anyone located in Antipolo? Gs2 ko po sana malaman kung okay connection here. I’m near Marcos Hi-Way lang po.. Any ideas? Thanks!

  52. ceces Says:

    well ok ang sun bro sa area ko palm tower san anotnio village mabilis kesa sa skycable broadband b4 i have it in west of ayala condo bendia sobrang bagal… lalo na sa gabi… pldt dsl tgal naman ikabit 3-3 weeks pa bago ka kabitan… over ha.. anyway ulimited 799 ako sa sun bro morning till evening na connect ako hindi na ddc… ok xa… saka sasabhin nman sau ng sun kung sam lang pwede xa db?? as of the moment hindi pa avail sa province :-)

  53. SBW Specialist Says:

    For inquiries on how to avail of the SBW service, you can email me at sbwunlimited@gmail.com and I will get in touch with you as soon as I can.

    Yes, I am selling these packages – FREE pick-up of application documents and delivery.

  54. Anti SBW Rain Says:

    When I first got my SBW geez, madadala ata ako sa bilis ng service. Imagine, nagbburst siya up to 250-300kbps per download ko except torrents ala dial up ang connection dun. So I was a very satisfied customer then I even have my boyfriend got one for himself na rin kasi for the price napaka-convenient/practical until one night, April 27, 2009 ampotah it dropped to 4.75kbps max na lang ang download ko at napaka-consistent hanggang ngayon June 4, 2009 ganon pa rin. Mga peste, manlilinlang ng customer 100+ times na ko tumawag ng Sun Hotline I have the call escalated to a supervisor 5x na ata or more in fairness wala pa rin nangyari. Pumunta na ko sun shop to expedite the process wala pa rin.

    So sa mga nagbabalak kumuha ng Sun Broadband Wireless if you want a dialup connection after a month, helpless technical support service at useless/misleading “broadband” internet connection, go for it. Anyway, P649 additional lang nmn if you have Plan 350 w/ suncell unlimited connection pa dabah?! Un nga lang tied kayo for 2yrs else bayad ka pre-termination fee kapag di mo na talaga ma-take ang service like me but of course I’m taking it to the next level na. Spread the word, it will save you time and money! Kung carry naman ng budget go for globe or smart or pldt weroam na lang at least sa globe 35kbps ako, sa smart 50kbps pldt haven’t tried pero ung dsl nila the best, very consistent ang speed! Naka-assign nabandwidth sakin it 1.2mbps kahit 1mbps lang supposedly ung nasa plan ko. :)

    Bulok ang sun!

  55. migs Says:

    Anti SBW Rain,

    We’ve also experienced that problem before. tinawagan lang namin ang customer service ng SBW. Changed some configuration and yun.. ok na ang problem.

    Until now naman i’m enjoying its fast speed. And if ever i experience what you are experiencing… i will surely blog about it naman. :D

    Thanks for giving out your experience..

  56. jaypee Says:

    I just want to ask ifthere is an excellent signal in Reparo Baesa caloocan city? i applied for sun broadband 3 days ago but havent get the usb modem yet and still waiting for their call. Am I going to get an excellent connection here?

    Thanks

  57. abby Says:

    SUN BROADBAND? well im experiencing again the same problem in my connections.1st week when i subscribe to sun broadband i CAN CONNECT to the games we play, after a week we CANNOT CONNECT. I can connect to the game around 11:00 PM & disconnected around 8:00 a.m… I write a letter to SUN and my connections with LEVEL up is back to normaL & here we go again .ITS STARTED ON MONDAY 6/15/2009 back to abnormal connections… i already call the LEVEL UP GAMES CUSTOMER SUPPORT for this but they said that they have no problems with their connections i should ask SUN BROADBAND with my connections. SUN BROADBAND FIX THIS PROBLEM…if SUN BROADBAND can’t fix this problem, i think after i’m finish my contract with sun i shift to other broadband…

  58. abby Says:

    sun broadband specialist, read all the complains of sun subscribers, were all have the same problems with our connections… specially on ONLINE GAMES… wala ba kayo after sales, puro kayo sales wala naman kayo service… ayusin nyo connections nyO.SPECIALLY ONLINE GAMES…SUCH AS RAGNAROK, RAN, FLYFF, KRAZY KART… wag nyo kami pag connect sa gabi ( 11:00 pm ) hindi namin kaya magpuyat….

  59. john Says:

    sayang lang pera ko! bagal ng sun!!!!!! HUWAG NA KAYO BUMILI! HAYYY NALOKO AKO!

  60. pusakal Says:

    i live in wack wack road, likod ng building namin eh starmall na at shang.

    sobrang bagal ng SBW here. if you live in this area and plan to use SBW here, dont bother. sayang lang pera nyo.

    I got my post paid SBW 6 months ago. mabilis at first, reliable although meron mga oras na mabagal. ok lang, d naman tayo naka online 24 hours.

    But 2 months ago, I noticed bumabagal sya and this month talagang drastically biglang bumagal!

    I called up tech support several times, over 3 weeks na and yet ganun pa rin.

    Bwisit, dapat pre-paid na lang kinuha ko if kung alam ko lang na later on mag deteriorate ang service nila.

    I did everything on my side, like cleaning up my computer and cache, disabling the firewall, etc but to no avail. Either my desktop or laptop, same lang. One of the tech support na naka usap ko kanina said ang probable cause daw eh baka congested ang network nila sa area namin. Malakas naman kase ang signal sa akin ng HSDPA(full bars) pero ang speed ng download and upload eh pang dial up !!!! 10 kbps or slower (as indicated dun sa SBW connect console)

    So I think yun talaga ang cause, maraming gumagamit na I think because of the pre-paid kits. kawawa naman kaming mga post paid.

    Dapat tignan din ito ng NTC, comparable kase ito sa nawawalang mga cellpone load. nagbabayad ka ng maayos at monthly tapos hindi mo naman ma access ang service. so in the end nag bayad ka sa wala.

    Isa lang masasabi ko s SBW – f–ked up ang service nyu, sa panahon ng krisis sana mauna kayong mag sara!!

  61. tolitz Says:

    ala naman pla 3g d2 ng globe weh. putol putol ang video call q.

  62. tolitz Says:

    basta pag brownout d2. brownout din signal ng sun, wehehe

  63. tolitz Says:

    d aman tnanong ng globe kng meron 3g d2 o wla, malay q don. tnanong lng kng mlakas cgnal. eh mbagal p din. sana ung sun may 3g d2 sa pangasinan

  64. tolitz Says:

    d aman tnanong ng globe kng meron 3g d2 o wla, malay q don. tnanong lng kng mlakas cgnal. eh mbagal p din. sana ung sun may 3g d2 sa pangasinan, para matry ung usb nla

  65. BoyRohan Says:

    ilan n b subscriber ng sun cel broadband ngaun?parang pumapanget service nila e kasisimula pa lang…dapat as the number of subscribers increases, their services improve…

  66. Jojo Torres Says:

    The Sun Broadband connection service is very disappointing!

    Don’t be fooled to subscribe to this network.

    They claim that they have 2Mbps but this is not true.

    The highest speed that I get is 40 Kbps.

    Most of the time during peak hours I get less than 10 Kbps.

    Your browser seems to just freeze. You could sleep while waiting for the website to upload.

    It seems that the Manila area is already congested since a few months back the connection is not like this. Your money is not worth it when you buy this.

    The Sun Broadband is like the the Sun Cellular. A waste of money!

    They should refund to the consumers all the connection days that the network gave slow connections.

    The Senate of the Philippines should also make an action regarding this. We demand a refund with slow connections. This should be also be true with Sun Cellular calls.

    If their Network could not handle the bulk of consumers that subscribe to their network, they should just limit the number of consumers that avail their network. We are being fooled by this network!

    When you call their customer service, you have to wait for at least 30 minutes to be answered. Sometimes I wait for 30 minutes and it will be disconnected so I have to call customer service again and wait for another 30 minutes.

    Dont be fooled by this Sun Cellular and Broadband Network.

    Such a waste of money.

    Consumers have the right to have good service.

    We demand that the modems that we bought should also be refunded.

    They will sometimes give you websites to check your speed right now but it is inaccurate … giving you fast speed but actually not.

    Dont be fooled by this network.

    I guess other networks are like this also?

    Consumers have the right to have good service. All those poor service hours should be refunded.

    They have a demo computer in their store which is acceptably fast in the area but when you test your own unit it has slow connection. Something is fishy. Could the account in the demo unit really much faster than what they sell?

    Dont be fooled by this Sun Broadband Wireless Network!

    —Jojo Torres

  67. k-adok Says:

    Anyone planning to get SBW in Project 8, Q.C., DON’T WASTE YOUR MONEY! Can’t even attach a file to my email, 4kb lang yung file!!! Tama yung sinabi ng iba, first month lang maganda ang service nila, after that, downhill na!! Sa mga nagbabalak, wag ninyo na ituloy, maiiyak lang kaya sa galit!

  68. romy Says:

    payong kapatid, if u value your sanity and heart. huwag na huwag na huwag na huwag kukuha ng sun wireless broadband. useless!!! para kang 56k dial-up. no email, no smtp, no torrent. ang bagal bagal bagal bagal.

    fu sun. manloloko!!

  69. mighty Says:

    migs namo call sun hotline sun hotline sugo ka ng sun eh irregardless where you are it really doesnt matter Bulok na Bulok ang sun niloloko lang kayo nyan first excuse nila yan mahina ang signal sa una lang yan ok kasi they are promoting it once you cant back off specially those with locked terms for two years yari kayo I availed of it last November pa as promised you will get 2mbps after 2 months mabagal na tinawagan ko pa hotline nila its because of FAIR USAGE POLICY daw crap. Sinasakal nila sa torrents at VOIP or games much like yun firewall sa office nyo mga january dinedecate nila sa browsing never mag buffer panoorin mo sa youtube… ngayon maghintay ka ng isang araw bago mo mapanood yun isang 6 minute video! Nanloloko lang sila para makalap ang ating mga salapi. So payong kaibigan like those who previously posted. Take it from us disappointed subscribers DO NOT BE A VICTIM!!!! DO NOT SUBSCRIBE to SUN BROADBAND!!!

  70. bob Says:

    jello

  71. Ogee Perez Says:

    oo nga. 8pm-12am less than 50kbps speed. 12am to 2am experienced 500kbps to 900kbps santa ana, manila area.
    speed results via speedtest.net
    overall, super hassle broadband.

  72. Marc Says:

    Tga sta.ana din ako….

    Me mga tips ako pra sa torrent…

    nkkpag torrent din ako ngayon…

    about sa signal maraming way…

    Nka waive kc kami ng 2years kaya wala ako mgawa kundi gumwa ng paraan pra mgamit ng maaus ung SWB

    so far 5/10 ngagamit ko aman siya ng matino d2

    Sta.ana MAnila din ako

  73. Willie Domingo Says:

    I have been a subscriber of SBW for more than 10 months now. I had an acceptable speed connection with SBW during the first 6 months but experience slow connections during the last 4 months. I have been complaining about having slow connections at my area during peak hours. I have been trying to follow up with SBW customer service for the past 4 months now due to the slow connections. They agree that there is a problem with my area but they will never refund my payment since the reason that I have slow connections is due to congestion of users and not due to the system. This is because, if you would look at some of the literatures of SBW, there are small imprints that say that SBW could slow down during peak hours. For this reason, they are free from complaints and suit from DTI.

    My subscription with SBW is not locked in for 2 years. I am decided to terminate my subscription from SBW even if I will waste my investment on their modem and router but you have to apply in their main office for termination which will really be a hassle. You can only also refund the 1000 pesos deposit after 6 months from service termination.

    They said that SBW is continually improving their service in my area but doesn’t know when. So I asked if I could just hold my subscription with SBW while their connection is slow and would just re-subscribe when they already improved the system. They said that it could be possible but you have to pay 500 pesos for the reconnection fee.

    Given the situation, I asked if I would just not pay the following months until my service is terminated. They said that after 2 months of non-payment, the SBW subscription would be disconnected but I would continually be charged every month even if the subscription is not being used until I pay and could receive a demand letter from their lawyers.

    I asked where I could complain in writing and who to write to but they would never give a supervisor name. They just told me to email my complaint directed to a “To whom it may concern” to suncellular@digitel.com.ph

    THIS IS A SUPER WARNING!

    Think very well before subscribing to SBW.

    TO ALL THOSE WHO HAVE SUBSCRIBED TO SBW AND IS NOT SATISFIED AND DOESNT HAVE THE TIME YET TO GO THROUGH THE HASSLES OF TERMINATING FROM THEIR SERVICE OR TO THOSE WHO HAVE A LOCK IN PERIOD OF 2 YEARS …

    DONT PAY FOR THE NEXT 2 MONTHS JUST BEFORE DISCONNECTION!!!

    LET THEM FEEL THAT THEY HAVE TO IMPROVE THEIR SYSTEM.

    HOPEFULLY I WILL HAVE TIME TO REALLY GO TO THEIR MAIN OFFICE TO TERMINATE MY SUBSCRIPTION. HOPEFULLY I WILL NOT HAVE MORE HASSLES WHILE DOING THIS!

    WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING! WARNING!

  74. marrence Says:

    I am looking for the best broadband service where I would have minimal or no regrets after. I heared that sun cell broadband’s service is great in Pasig area, same with smart bro’s post paid. As i’ve known,smart bro has this installed antenna/modem, does it do the same with Sun Broadband? ‘coz I have this notion that the higher that antenna, the greater speed you’ll get compared to a small modem that you just plug directly to your unit or PC. considering that my house is just beside a sun cell tower site. I visited Sun’s website and i just see a small HUAWEI modem just like with Globe tattoo. Unfortunately, I am very disappointed with Globe prepaid tattoo’s service because of weak signal and intermittent connection plus it consumes the unused credit/load. If you’re to ask, which postpaid broadband is better is it SMART BRO or SUN CELL BROADBAND? thanks in advance for ur suggestions..

  75. i hate sun Says:

    fuck bkt ang bgal ng net pag gmt q sun?? useless nmn nito,,pag mag da download ako 20kb/s lng speed amputa tpos pag mag gegame lgng DC tpos mnsan pag mgdownload dn 0b/s?? amputa ayusin nio koneksyon nio putang ina…nkakabanas

  76. i hate sun Says:

    we just wasting our money to this fucking broadband this is very disappointing..

  77. Joseph Samson Says:

    SUN CELL, ok nmn mag surf sa net very satisfying pero as a DOTA addict like me please give more attention to garena rooms ang taas kasi ng latency which is normal kc ang mga available n rooms dun made by Smart and Globe, So i’d suggest na gawa rin kau sarili rooms for SUN Subscriber for sure dami mag subscribe sa SUN.. tnxs..

  78. and1_2k9 Says:

    bat d2 s malabon mabagal din 500kb pataas d rin maka pag garena sana nman pataasi pa signal d2 sa malabon plz help me hehe!!

  79. and1_2k9 Says:

    selling!!SBW e220 modem 1,400pesos nlang bago pa ngyu buwan lang nabili plz email nalang thx ……….

    and1_2k9@yahoo.com

  80. robert Says:

    pwede bang malaman kung my signal ng broadband dito s lugar namin, bulabog sorsogon city, my signal naman ng suncellular s bahay kaso nga lang weak pag sa loob ng bahay

  81. tolitz Says:

    daming negative comments, mas mabuti kung wag nalang kayo bumili, ahehehehe

  82. rj Says:

    i live in kingswood in makati. apparently, di ko pwede ipatransfer ang globe wired broadband ko dahil exclusive daw sa pldt ang building namin. i’m thinking of smart plug it unlimited. do you think ok siya given that im really into torrents? i heard matagal din daw ang pldt installation

  83. migs Says:

    smart? sun thread… wrong topic! ahahhaha…

    Hmmmm.. torrents? Nope. bagal din yan bro

  84. coLoneL poGi Says:

    Guys, GANYAN TALAGA SA PILPINAS. Swapang kase mga businessman dito kaya halos lahat dito satin pure MONEY MAKING lang. tsk tsk tsk… let’s face reality guys, We’re living in a fu*ckin country! DAEM! :(

  85. neo Says:

    wag nyo na ituloy yung service nila

  86. neo Says:

    mabagal

  87. khem Says:

    hmm.. in my loc ( QUIRINO/OSMENA HI-WAY)
    mahina ang signal ng smart,globe and sun broadband
    pero pinka mabilis na connection is sun, that’s why i switched

  88. jan Says:

    Project 6 Quezon City ano mas ok gamitin sun globe or smart?

  89. Tisha Says:

    Hi,
    I am a SBW subscriber for almost 1 month na. I do the speedtest every now and then, and here are the average results:
    Ping: 500-600
    Download: 1.5-2.5 Mbps
    Upload: .05-.2 Mbps
    For me, hindi masyadong factor yung speed as of now but i tell you guys, connection thru SBW drops almost every hour without you knowing it. Kung prepaid ka, Yari ka but if you’re on unlimited ok lang. Pero factor pa rin frequent disconnections. Another thing that my connection does is, while i am connected, suddenly, it will show up a pop-up window saying that ‘The device has been disconnected’ and that window will stay for about a minute or two. Annoying if you are doing something. After that window goes away, anothing window pops up saying ‘Detecting device’, another minute or two uli. Unfortunately, when get those popup windows, you can’t move them to the side so that you can continue what you’re doing, hazzle talaga. I consulted their technical team, but almost 3 weeks na, no show pa rin sila. Also, technical people are not so technical at all, they don’t even know how to isolate a problem, PC ba o modem? They’ll ask you to check settings hanggang i-suggest na nila na ire-image mo system mo. Tama ba yun? They’re basically telling you that their device is not the problem, so either your PC/Laptop has a problem o ikaw na ang may problema. I’m not planning of staying with SBW for long, i’m just consuming my load that i bought for 1800+ with free modem.
    To Sun technical and sales, sorry for being rude but you’re not doing your job well and your company doesn’t deserve to last for another year or two.

  90. cusmore Says:

    Dito po kaya sa pampanga? kumusta yung speed ng sun…

  91. migs Says:

    > Hi Tisha, thanks for sharing your experience.

    > Cusmore, i think hindi pa abot dyan

  92. dammy Says:

    does the sun have smtp server yung port din di ku alam? if meron send me po. di kasi gumagana na yung 202.138.128.1 or smtp.suncellular.com.ph

  93. dennis Says:

    Hi Wraith, tlga bng mabilis ang Sun sa Paranaque Bicutan? Tga Betterliving ako mlpit SM bicutan, pinagpipilian ko kc kung Sun or Smart ggmitin ko, ung mbilis kpg nanonood ng video sa Youtube or other site. Tnx..

  94. joan Says:

    feel so lucky when the sunshop told me na ang lapit lang namin sa mismong cellsite. imagine. next next street lang. pero nak ng pagong. naghihingalo lagi ang signal. 0.4kbps download speed minsan 0.0 kbps pa.kung anu ano na ginawa q sa computer q. pero wala..wala..wala..

  95. twinkle Says:

    hi…m looking for a broadband for my HP Pavillon with OS Window 7…does it work with sun? I’ve tried the smart but unfortunately i returned it back cause it is not working…

  96. junjun Says:

    Sa california garden square ako, mandaluyong libertad. pang 9F ako, pero up and down yung unit so parang pang 18th floor kami. walang signal ang “SUN” dito. bumili na nga ako ng extension ng USB para itapat na sa bintana yung kit pero wala paring signal. tinapon ko nalang yung sun!~ :)

  97. admin Says:

    I really hate the sun service! I can’t upload videos on youtube. signal is 100 % but it disconnects immediately after 30-45 mins.  I’ve already called their tech support a lot of times but nothing’s changed. A BIG LIE! 100 % signal but the speed is never satisfying!

  98. admin Says:

    My location: Leveriza-Buendia, Pasay City. Few houses away from my apartment. Don’t be fooled by SUN! It makes u blind! lol

  99. Massage Says:

    There’s no location much like the Philippines! Noynoy for president hahah

  100. tower 200 Says:

    Can I use paypal to pay for this?

  101. michael Says:

    In my case:
    sun sim+huawei e1550+wcdma only or wcdma preferred setting with full wcdma/hsdpa signal
    =
    0-10.8kbps constant speed any time from april 23,2010

    sun sim+huawei e1550+gsm only with full edge signal
    =
    upto 56kbps average around 3pm

    sun sim+nokia n73 as modem
    =
    upto 1.3mbps around 6pm

    smart sim+same huawei e1550+wcdma/hsdpa
    =
    upto 1.8mbps around 5pm

    november 2009 nabili yung modem… So sad…

  102. George Says:

    first two months…superb ung service ng sun broadband.. and am wondering now..napaka unstable ng connection nila… kaya online offline online offline nagyayari sa ym… nakaka badtrip especially kung may kausap kang relatives abroad at naka video calling kau…on off on off ka…
    whats happening kaya sa sun broadband??

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