Two guys from Sun Broadband Wireless went to our house today to check my complaints about the connection that I’m experiencing.
It turns out that they really do have a problem with the “cell site” (I think that’s what it is called) that is servicing me.
Dale (I hope i got your name right) said that the problem was caused by erratic connection being provided by the “cell site”. His term was “Maraming Butas”. The site was less than 100 meters from where we live. That’s why I can see a full HSDPA reception on the SBW terminal.
To illustrate what he was trying to say, imagine a garden hose within 1 source but 3 connections. However than hose has many holes. So all of us connected in that hose will receive slow supply of water.
To further the anger (ahahha just joking), my neighbor who lives just 12 houses away is getting “flawless” connection because he is getting his connection from a different cell site. Imagine that? 
Dale said that they will fix the problem in a weeks time. I’ll be back in Davao on Saturday. hopefully when I return, I won’t get a “normal sun broadband wireless connection” – that is.. slow.
Just to note: my connection today is the best that I’ve had since last September 13, the start of my vacation here in Manila..
thanks for sharing.
When you said best yet since sept. 13, what speed is your connection currently doing? 
latency results were less than 500ms and less “request timed out”.
And this was what I was experiencing when i first got my SBW. How bout you?
mine too.. especially during 7pm to 10pm.. its 0kbs to 10kbps, cant even open mails….i hope SUN will do something about it..
but if ucant get a good signal during off peak hours,try this
turn off your firewall on your antivirus, it blocks alot of signal and after that u turn on your windows firewall instead..
you will be surprise to the improvement..almost half..
enjoy..
wag nyo na pangarapin mgavail ng sun broadbnd, my fair usage policy which limiting subscriber of using too much, pero unlimited daw xa but with the existing fair usage policy wala din sobrang bagal din, lalo pag peak hours pag di nmn peak hours fair usage policy nmn ibabato sau,
saka isa pa pala, try to position your cpu near an open window, o bili kayo ng usb extension yong mahaba tapos ilay lay mo lang sa may window ang Sun modem mo,, lalakas ang pasok ng sgnal sau..
hi! what areas po kau? tsaka san po pwede mabasa yung “fair usage policy” nila? kasi di ko mahanap sa website nila e..thanks! i’m thinking kasi of buying a wireless broadband..
hi! sir migs, are you from davao po? i was wondering kasi if sun broadband wireless works well, if not better. kasi my mother wants to switch from smartbro to sun broadband. i visited their site na po and may part dun na unlimited access of internet for up to 2mpbs. so i was thinking na it could be better since 1mpbs lang itong plan namin sa smart. pero natatakot ako magswitch kasi nga baka weak yung site ng sun broadband. i’d be happier to hear comments from you, users, po. thanks much. God bless!
sun broadband is not officially usable here in Davao City though there are areas where you can use SBW.
I suggest to stay with Smart Bro muna. And just get a SBW unlimited plan when SUN gives a go signal that we can use it here in Davao.
You might end up just hating sun. You can use Smart share it. they have an unlimited plan. Its tried and tested na here in Davao. Specifically sa may marfori heights area. Fast and reliable.
Hi Migs – I live in Marfori Heights. I have ShareIt since July 2009. Since September 1, I can rarely open any website with ShareIt. July and August it was great. Since then, for 3 months now, it is the worst Internet I have ever had. Smart “customer service” will do nothing to help me. They will only tell me that since I have a contract, I must keep paying, even if it doesn’t work. My suggestion is to forget about ShareIt!
Hi Bob!
Ouch! Really? I remember, you commented in one of my blog post that you were loving smart bro share-it and that you haven’t had problems with it yet…
Maybe they need to fix the cell site near you… just like what sun guys did to enhance my connection..
But those at smart customer service should have already forwarded your complain to their technical team for them to check it.
hmm… im located along manila near UST but the connection was too slow even if is already around midnight .. i brought it to the SUN SHOP thinking that there was something wrong with my modem then they tested it, the connection was fine. they said that they could not hold the modem to fix it because they hadn’t find any error. after that, i tested it to my friend’s computer and my computer and the result was the same.. SLOW AND DISCONNECTED NETWORK CONNECTION !!! my GOD !!! sun sucks ..
ahmmm.. gud eve poh.. nice info about SBW.. mabilis ang SBW pag 4am – 11 am samin .. Location po namin QC Umaabot xa ng 1500 kbps so that means 1.5 mbps un . pero pag peak hour nga (12pm – 12 am) grabe swerte na kung umabot ng 500 Kbps ang connection mo .
SBW + Facebook = Crap.
There are days when I try to connect to FB for three hours and all I get is a blank page. I disconnect and the page fills with cached data. Connect again and the same thing happens.
Hubby and I have decided to give up. Is Globe Tattoo/Smart Broadband any better?
I hope Sun Broadband is now fully operational here in davao city.
[Marikina City]
Me Too!
I heard that story a lot from them.
Also their cell site was located at the top of my friends house/building, which is just a few meters away from us.
but still I am having a bad ping from them, saying i have almost 300+ ping over them and I really can’t play Dragonica PH anymore because of that LAGGY SHIT..! [Sorry for the word]
I can’t even watch a good 360p video from youtube. Took some time to finally produce the whole video.
I want to change broadband immediately. After the 2 months holding period left hehe…
@Danniel
It really depends on your location actually.
But i prefer DSL lines like PLDT Digitel. not wireless, because wireless broadband are based on signal. It can be interrupted Rain, Foggy area and etc. DSL Lines on the other hand are based on line cable [duh], cannot be interrupted and giving accurate downrate and uprate. Unless there are some people who want the copper wire of your DSL lines haha… I had a PLDT DSL connection once Plan 990, 384 kbps only. happens to me like 3 times in one year. but its okay their service is good. they won’t let you wait for days. [max of 2 days]
wlang kwenta ang sun ang baho ng connection mababanas ka lang kaya kung ako sa inyo wag u nang ituloy sa pag apply ng sun broadband
Gosh… I agree with you big time guys… Sun Broad Band sucks… wla na bang magandang broadband.. I have tried globe na din ganun din eh…
Most of the time SUN Broadband drive me nuts!!! The only thing I like about this MESS SUN is I can have super slow internet connection even when there is no power supply as long as my laptop has battery. hehehe
hoping, to get some usable informations about sun broadband,but there is only a text. which is absolutely not readable !! My experiences are: All philippine broadband supplier making big mouth advertisement about fastest internet speed nationwide!!! hahahaha,philippino style !Read the customer comments, then you are informed about advertisement & reality !!! What ever they promise you, do not believe them. or you are the looser ! The support and internet quality they delivering, is always lousy lousy & the data transfer by 96 to 99% signal power,is like snails speed !!!(sample: to load a1,5min. video,it needs up to 3 to 6 or more min, to play it.!!!)and that for a price, which is higher then i pay in germany for internet, by a good quality& qualified custom advises!!
Ciao Marilou
Sun has a promo, just 799/mo. 3 mo. holding. Worked great with 4-5 lines in signal indicator. Right after the 3 mo. period it has slowed to 1 line sometimes two. Sun sucks is right! During peak hrs 600AM to 1000AM and 600pm to 1000PM might as well watch TV!!! Going to Canada for six months, when we get back here to Dasmarinas, Cavite, we will try wired DSL.