Sun Broadband wireless guys checked my connection
Two guys from Sun Broadband Wireless went to our house today to check my complaints about the connection that I’m experiencing.
It turns out that they really do have a problem with the “cell site” (I think that’s what it is called) that is servicing me.
Dale (I hope i got your name right) said that the problem was caused by erratic connection being provided by the “cell site”. His term was “Maraming Butas”. The site was less than 100 meters from where we live. That’s why I can see a full HSDPA reception on the SBW terminal.
To illustrate what he was trying to say, imagine a garden hose within 1 source but 3 connections. However than hose has many holes. So all of us connected in that hose will receive slow supply of water.
To further the anger (ahahha just joking), my neighbor who lives just 12 houses away is getting “flawless” connection because he is getting his connection from a different cell site. Imagine that? 
Dale said that they will fix the problem in a weeks time. I’ll be back in Davao on Saturday. hopefully when I return, I won’t get a “normal sun broadband wireless connection” – that is.. slow.
Just to note: my connection today is the best that I’ve had since last September 13, the start of my vacation here in Manila..
September 24th, 2009 at 6:16 pm
thanks for sharing.
When you said best yet since sept. 13, what speed is your connection currently doing? 
September 24th, 2009 at 6:19 pm
latency results were less than 500ms and less “request timed out”.
And this was what I was experiencing when i first got my SBW. How bout you?
October 13th, 2009 at 9:48 pm
mine too.. especially during 7pm to 10pm.. its 0kbs to 10kbps, cant even open mails….i hope SUN will do something about it..
but if ucant get a good signal during off peak hours,try this
turn off your firewall on your antivirus, it blocks alot of signal and after that u turn on your windows firewall instead..
you will be surprise to the improvement..almost half..
enjoy..
October 17th, 2009 at 3:14 pm
wag nyo na pangarapin mgavail ng sun broadbnd, my fair usage policy which limiting subscriber of using too much, pero unlimited daw xa but with the existing fair usage policy wala din sobrang bagal din, lalo pag peak hours pag di nmn peak hours fair usage policy nmn ibabato sau,
October 17th, 2009 at 4:04 pm
saka isa pa pala, try to position your cpu near an open window, o bili kayo ng usb extension yong mahaba tapos ilay lay mo lang sa may window ang Sun modem mo,, lalakas ang pasok ng sgnal sau..
October 19th, 2009 at 1:33 pm
hi! what areas po kau? tsaka san po pwede mabasa yung “fair usage policy” nila? kasi di ko mahanap sa website nila e..thanks! i’m thinking kasi of buying a wireless broadband..
October 27th, 2009 at 10:52 pm
hi! sir migs, are you from davao po? i was wondering kasi if sun broadband wireless works well, if not better. kasi my mother wants to switch from smartbro to sun broadband. i visited their site na po and may part dun na unlimited access of internet for up to 2mpbs. so i was thinking na it could be better since 1mpbs lang itong plan namin sa smart. pero natatakot ako magswitch kasi nga baka weak yung site ng sun broadband. i’d be happier to hear comments from you, users, po. thanks much. God bless!
October 27th, 2009 at 11:37 pm
sun broadband is not officially usable here in Davao City though there are areas where you can use SBW.
I suggest to stay with Smart Bro muna. And just get a SBW unlimited plan when SUN gives a go signal that we can use it here in Davao.
You might end up just hating sun. You can use Smart share it. they have an unlimited plan. Its tried and tested na here in Davao. Specifically sa may marfori heights area. Fast and reliable.
November 30th, 2009 at 9:40 pm
Hi Migs – I live in Marfori Heights. I have ShareIt since July 2009. Since September 1, I can rarely open any website with ShareIt. July and August it was great. Since then, for 3 months now, it is the worst Internet I have ever had. Smart “customer service” will do nothing to help me. They will only tell me that since I have a contract, I must keep paying, even if it doesn’t work. My suggestion is to forget about ShareIt!
December 1st, 2009 at 10:31 am
Hi Bob!
Ouch! Really? I remember, you commented in one of my blog post that you were loving smart bro share-it and that you haven’t had problems with it yet…
Maybe they need to fix the cell site near you… just like what sun guys did to enhance my connection..
But those at smart customer service should have already forwarded your complain to their technical team for them to check it.
March 6th, 2010 at 10:22 am
hmm… im located along manila near UST but the connection was too slow even if is already around midnight .. i brought it to the SUN SHOP thinking that there was something wrong with my modem then they tested it, the connection was fine. they said that they could not hold the modem to fix it because they hadn’t find any error. after that, i tested it to my friend’s computer and my computer and the result was the same.. SLOW AND DISCONNECTED NETWORK CONNECTION !!! my GOD !!! sun sucks ..