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UPDATED

I missed blogging about a new mobile phone brand in town…. Cherry Mobile.

The company aims the low-end market with features compared to high-end devices at cheaper prices. True enough, the prices of their mobile phones ranges from P3,000 to P6,000. Part of its main lineup are dual-SIM mobile phones.

Packed with Cameras for taking photos and they even have one mobile phone that lets you watch your favorite local TV channel.

0922200912060 (Medium)

Cherry Mobile also has a number of authorized service centers in Luzon, Visayas, and Mindanao.



UPDATE:

Here is the list of Cherry Mobile Service / Repair Centers

301 Responses so far.

  1. hi! im using s11 blade can u help me use the pitch changer feature of it. please reply asap. thank u. God Bless.

  2. linux says:

    ako wala pang two months cherry mobile z5 ko… hindi na nag aapear ung sim1 kaya single sim nalang siya at sa sim2 slot na kainsert.
    1st wik pa nga lang nya sa aken eh hindi na gumagana yung drop key kaya hindi ko na sya pinababayaang mamatay o malobat para hidi nako nahihirapan pa na mag bukas. napapaisip din ako kung dadalhin ko pa sa service center… kasi alam kong isang malaking joke lang naman ang service nila.. hahaha….. binabati ko nga pala ang marketing section ng cherry mobile galing nyo manloko… haha at syempre ang mga tao sa likod ng cherry na nagdesign ng mga napakagaganda nyong product…. congrats keep up the good work.

  3. Gelyn says:

    ang pRoblem q xa t8 quh ung java nya grRr ..wlang kwenta kpag ngbukas aq ng apPlicAti0n nagrestart pti xa java setTings,netw0rk pROFILE,ANU poh b tlaga ang hard reset para d2 ..im so disapPointeD..akalain m0ng wh!te screEn kpag nag lunch ng apPs an0ng kLase t0h? Tsk wlang kwenta

  4. marian french says:

    durable ba ang battery ng cherry mobile D20i..?coz wen i purchased d unit less dan a week ago,after na empty bat i charged it.i wasnt finished charging but would like to change my electrical outlet but then it wont charge anymore.so i complained to the store.they replaced my unit and charger this afternoon.when i got home i saw dat it has only 1 bar…then after a few minutes it had 2 bars again…im confused..

  5. lalay says:

    i don’t like the m35 integra model of cherry mobile because it is not JAVA supported..i always have a problem when im conneting to the internet….grrrrrrrrrrrrrrrrrrrr……………… can u please make a java application that could be installed in our CM Phone..

  6. ronazpapa says:

    How can I resolve the problem in my housemaids’cherry mobile phone.it is T8.The problem is she can’t use the camera,because every time she try to use it there is a “module not ready ” message appear in the screen of the camera then the camera closes and return to menu. Her phone is almost 1 month. We cannot return it to the store where we brought it because it is not accessible. Camera is only her concern because other application is ok.

  7. zAfire623 says:

    for my x30 po, what needs to be done for my song lyrics to appear when i play songs sa mp3 player? i’m not sure about this, but i think the app is called uumusic 2.0, i tried researching about this wla akong makitang info. i sent an sms and email to cherry mobile asking about the same thing, but no reply still. mahilig kasi ako sa jpop/jrock so i need those lyrics. hehe.. thanks pO!

  8. crish21 says:

    hi! can someone help me on how can i install new themes and use it in my cherry mobile Q6i? any replies will really be appreciated.. thanx in advance..

  9. pencil case says:

    err.im having trouble with activating my gprs and mms. i tried every way i could…pero same thing lng nageend. message sending failed…hindi tlga ako maksend ng mms T_T nakakalungkot.anyway im using comet evo

  10. Rachel says:

    Just want to ask if you have any idea where ko pwd pa repair or buy battery for cherry comet in cebu city sana…I have two batteries for it. There was a time na drain ‘ung dalawang battery, after that hindi na gumagana.

    Another thing, pwd ko pa bang gamitin cherry comet na 1 year ng nka standby? Wla kasing battery.

  11. mj24 says:

    my cherry mobile t8 is broken….when i turn it on its always getting off again and again…..

  12. Leigh says:

    tell me somebody how to get a free games for cherry moblibe,.. thanks!!

  13. TRISKELION_1968 says:

    boss ung x30 bat mbgal sa .jar/?/ khit anung apps mbagal????….panu ggwin…

  14. MiGs says:

    Mabagal talaga ang cherry mobile.
    wag na kayo umasa.

  15. Ako Desk says:

    I?ll immediately snatch your rss as I can’t find your e-mail subscription link or e-newsletter service. Do you have any? Please permit me recognise so that I may subscribe. Thanks.

  16. j_06 says:

    kua pano po ba palitan ung phone password ng cherry mobile q4? ayw po ksi e..lging wrong password

  17. j_06 says:

    kua pano po ba palitan ung phone password ng cherry mobile q4? ilang beses na po akong ng try eh..pero puro wrong password ang nalabas e..please help me…

  18. igi says:

    ang sama ng after sales service ng cherry mobile nakabili ako ng T-60 last april sira na ngayon naka hang lang ng dinala ko sa service center matatagalan daw bago marepair then nagbigay ng option dalin daw sa main office para mabilis ang pag gawa kung di ba naman mga sira ang ulo obligasyon ba ng costumer na magdala ng unit sa main office nila e nasa service center na nga….dapat obligasyon ng distributor ang masisirang unit nila na under warranty mga ugok ang nasa service center o bugok talaga ang ang CHERRY MOBILE

  19. nam523 says:

    just wanna ask if i can use uzzap to q6i cherry mobile? i’m planning to buy po kasi.. but i want to use uzzap. q6i is java supported nmn .. and there’s uzzap for java phone.. my told friend told me also that she could use uzzap to her q7 before..

  20. rnz says:

    pnu ko po mllman ung security password ng D2Oi??or san po un pwdi makuha?

  21. chorva says:

    I have my cherry mobile m30. nagasgasan kc eh kya need ko ng bagong housing. san ako makakabili? wla bang inooffer ang cherry mobile na housing?

  22. kisham says:

    hello, kabibili ko lang ng cherry mobile q4. Anong klaseng bang music file ang pwede maplay sa q4? kasi ang nasa mem card ko na mga music kung ipiplay ko na, maylumalabas na bad error. tnx

  23. marky says:

    hello, paano ba maopen ang gprs ng cherry mobile q4? nag subscribe naman ako kaso hindi daw compatible ang service nila sa phone.. panu un? pls help. tnx

  24. Yenn says:

    hello poh i have a problem on my cherry Q12.. everytime i click on internet services and typed the address it says “insufficient memory” kahit malaki pa nman ung free memory ng phone at memory card ko..bakit poh pala? plz send me ur replies 09306998489.. hope you’ll help me..thanks!

  25. richelle says:

    hello poh, nkbili ako ng cherry d16i, nagdownlod ako ng nga kanta sa memory card ko,bkit ayaw mag play ng ibang music? iba yung tunog..tpos pabalik2x yong mga music may kumalabas pa na mga folder na di naman nabubuksan.. pls help me po naman how to fix it.. email nyo po sa vrb.chelle@yahoo.com. pls po maaawa kayo..

  26. richelle says:

    khit po naformat ko na ung memory card ko, pag mag da download ulit ako, meron paring mga folder na lumalabas na hindi tlga mabura bura.. pki email naman po sa sagot nyo.. thanks..

  27. lorjelyn says:

    may cherry obile Q2i po ako, pero hindi ko po alam kung paano i install yung java at internet paano po ba?

  28. eyric says:

    may t3 ako and so far ok naman siya.. i still finding way to make uzzap function. mahirap kasi mag configure ng phone when it talks about its softwares baka mawala yong warranty niya sayang.

  29. einjhel says:

    pno po mkkpg set ng phone password. d q alm ilalagay s old password dpra mpaltan

  30. rechel says:

    may x30 pah b na pink gs2 koh kcng bumili

  31. CHristian says:

    CM q6i sken. problem ko lang ay laging namamatay ung phone. Full charge naman. un lang. sa mga nabasa ko kxe eh. prang bulok ung service nila..
    kea prang tinatamad akong pagawa ito. :D

  32. NOKIA says:

    mabagal . panget . walang kwenta .

  33. Jay says:

    KAKABILI KO LNG LAST MONTH NG CHERRY MOBILE Q12 KO..UN PINILI KO KC AKALA KO JAVA SUPPORTED HANDSET KSI NUNG NG TANUNG AKO DUN SA SALESLADY NG CHERRY STATION SA PANABO CITY,DAVAO DEL NORTE
    TANONG KO :”MISS MKAKADOWNLOAD BA TO NG JAVA APPLICATIONS?” SABI NYA “YES,SIR..NAKKADOWNLOAD POH YAN” TAPOS ILANG WEEKS AFTER NAINIS AKO KC NG DODOWNLOAD AKO NG JAVA APPS KASO DI BINABASA UN PALA NOT JAVA SUPPORTED TONG HANDSET NTO..ANU BATO?AYUSIN NU NMN POH TAPOS MAUIA BASED GENERIC PALA TO..TAPOS POH SA IBANG PHONE HNDLERS GAYA KO MY Q12 SLA MAY HOMESCREEN SA KNILA BAT SKEN WALA?ILANG BESES KO NA INI EXPLORE TUNG PHONE KOH.
    PANO TO?PLSS HELP POH NMN SPECIALLY SA OFFICERS/ADMIN NG CHERRYMOBILE NA BRAND.. :( (

    KAKADISAPPOINT NMN.. IF POSSIBLE POH PKI EMAIL AKO SA EMAIL KO NA jayzcee_khai@yahoo.com OR RATHER INFORM ME ON MY NUMBER 09485529404//
    THNKS.

  34. Buy Ads says:

    Hello, Thank you for great post.

  35. jai says:

    kabibili ko lang ng t8 at d11 nung last xmas….wala naman ako reklamo…nakakapaginternet ako sa t8 gamit ang opera mobile 3 at ucweb na mababa na versions..nakakadownload ng porn at kanta hehe..lagi ako nanonood ng tv sa t8…wala ako reklamo sa cherry mobile…kahit madaming nega ay tuloy pa rin ako na susuporta sa kanila para mabuhay naman ang ating cellphone industry…sana balang araw dito na sila magtayo ng factories and provide jobs for filipinos…ganyan talaga ung mga nagsisimulang companies…maski toyota nga nagrerecall ng kotse dahil sa mga defects….

  36. mike says:

    ask ko lng po bkt hndi magplay ng mp3 sa t8 na bnlili ko last x-mass khit nka amr format na,,lagi bad format ang msg. tas hndi na rin mka read ng memory card….kbago bago plang la pa 3 months defective na agad…..pagbutuhin pa sana ang quality ng productong filipino….

  37. Kris says:

    Uhmm. Ayaw po magbukas ng Q1C Cherry Mobile ko. Nalobat ho kasi siya di ko agad nacharge, nung pagsaksak ko nung charger sa phone ko, binuksan ko po then naging white Lang po yung screen. What should I do?

  38. Carl Demetria says:

    Cherry Mobile: Poor Choice that Treats Consumers Poorly
    ·
    I bought my Cherry Chat Candy Ch@t last February 14, 2012 during their 3-day sale. It was working fine without any detectable problems. Then it started to have problems with charging. Even after 4, 6 or 8 hours of charging, it would not charge to 100%. And after removing my charger, the phone would immediately report a much lower percentage than what it was reporting while plugged. I tried to put in a similar although non-Cherry Mobile branded battery, fully tested with the same output and capacity, and still had the same problems with charging.

    I brought the phone to the Manila Service Center on the 28th at 5pm. I fully explained the problem and the CSR took note of this as “not charging problem”. I expected that the phone will be diagnosed fully by the time I returned to claim my phone on March 1. I waited for about an hour because they were still “testing the phone”. After this unreasonable wait, I was told that it was a problem with the battery that came with the phone and that it will be replaced in 2 to 3 weeks. I could not believe that the unit does not have a problem too – using the other battery still brought up the same problem. The technician did not even do a software reprogram or replicate the problem himself. I suspected (correctly, as you will read later) that all testing (unit, battery, charger) was done in the hour that I was waiting for the phone. The CSR also said that since the other battery I used was not an approved accessory, my argument was not valid. I told the CSR that I will be buying a new Cherry Mobile-branded battery to test.

    I brought the phone back with me and bought a new battery from the same Cherr Red Enterprises store in Robinsons’ Ermita where I bought the unit. I charged the phone for about 25 minutes and instead of adding to the percent charged, the battery charge actually depleted while plugged. I was irritated by this so I returned to the Service Center and showed them what had happened. Ms. Aira Baning attended to my problem and after checking with the technician, whom I later found out was Mr. Patrick Palaganas, she said that I should follow the recommended initial charge time of 4 hours while the phone was turned off. This was a ridiculous recommendation since the phone should still charge the battery regardless whether it was turned on or off; it was the only time I had heard that recommendation in the era of Lithium-Ion batteries.

    I gave them the benefit of the doubt and followed their advice. Despite their advice, the phone that was off and plugged was still depleting the battery charge instead of charging it. I was so incensed so during my lunch break today I returned to the Service Center to talk to Ms. Baning and to the Operations Manager, Allan Paguio. The standard reason why I wasn’t able to talk to Ms. Baning’s direct supervisor, Mr. Paguio, was because he was busy. I also asked to talk to Mr. Palaganas, who admitted that there was incomplete troubleshooting for the phone. This incompetence has caused me great anguish, since I did all the things I know of to test the phone before bringing it to the service center: Reset to Factory Settings, change batteries, try another charger — all to no avail.

    I called the Service Center on March 2 and I was told that it was the phone that had problems after all. This after 3 hours of having the phone stay in the Service Center.

    I wrote the above paragraphs and sent it as an email to the Operations Manager’s email address that was given to me (allan_paguio147@yahoo.com). I did not receive any reply. I called in and was told that they were reviewing the situation. I emailed again, disappointed about the total lack of decency to at least acknowledge my email. I also was able to find Mr. Paguio’s Facebook profile (http://www.facebook.com/profile.php?id=100000222348558) and sent a message there. Still no reply.

    I asked for my phone to be replaced with a better, working model. After two days of vague answers, I was told by Ms. Baning that company policy demands I pay additional if I am going to upgrade. A personal visit to the Service Center on March 6 had me talk to Mr. Palaganas, who said he will do everything in his capacity to help me. Apparently this does not include exceptions to company policy. I have surrendered my phone, box, charger and extra battery in the mistaken belief that they will replace my phone as just compensation to the incompetence and defective workmanship I encountered.

    This is a continuing exercise in poor customer service, where I have been inconvenienced, humiliated, exhausted, and frustrated by the inability of the two frontline personnel (Ms. Baning and Mr. Palaganas) to escalate this to their supervisor Mr. Paguio. The consolation that they offered me was a refund for the unit and extra battery, which would still be processed within an indeterminate time period. They said that Mr. Paguio tried to call me, which he did but once (as a missed call). Since his call showed up as an unregistered number and he did not bother to introduce himself via SMS, I did not bother to follow the call up.

    I have watched a clip on TV Patrol before, where someone was complaining about the poor customer service he received from Cherry Mobile. This was in December 2010 if I remember correctly. Fifteen months later, Cherry Mobile still hasn’t gotten their act together. I am thankful for having found this forum to share my experience with Cherry Mobile, and I hope that readers would share this with others to prevent them from making the same mistake.

    I regret to have chosen poorly, but I do not deserve to be treated poorly.

  39. jane says:

    how can i download themes and games in my cherry mobile q12?pls help me..

    thanx…

  40. cristina says:

    kakabili ko lang po ng Q21 bkt ganun po nakakapag download naman ako ng mga videos pero wala lang sounds ano po ba solusyon para dun? para maayos na toh txtbck pliss thank you po..

    • migs says:

      This might sound funny, but did you turn on the volume?
      Can you test if you can hear ringtones and other MP3 files when you play them?

  41. mark says:

    badtrip na q20 yan ..naghahang plagi eh..anu b gagawin jan?..bagong bili plng eh.kakadisappoint yang CHERRY..wew!
    d ko n mgamit e..pag kapindot ko plang hang agad tas nagwawhite ung screen..mejo may pagkabulok rin pla tong cherry eh..wew!

  42. adrian says:

    ako naman ang problema ng m20i ko nawalan ng sound un loud speaker me knowledge din ako sa repair kc elevtronics ako eh ang hirap wala ako makuha sa net ng schematic ang wiring diagram on how to fix the deffect of that m20i. it is very hard to repair without a guide….. hanep two hours sa net i cant find any website or any account that has an schematic of m20i….. mabuti pa ang ibang brand tsaka nokia ang dali ko mahanap ang mga schematic…… wala kwenta ang bran ninyo!!!

  43. adrian says:

    now if yur company can provide me a copy of schematic/wiring diagram of audio wring connection to loud speaker of m20i… maybe that was the only time that i will say sorry for my words used.

  44. Taylor says:

    MAY MGA BOXES NG CHERRY M0BILE INDICATES JAVA/BUILTI IN GAMES SA GILID.. BUMILI KC FREND KO NG UNIT NYO.. HE THOUGHT JAVA NGA TALAGA, NG PINATINGIN NYA SA SAKEN FOUND IT NA D XA JAVA.. AT SBI DIN DAW SA KANYA NG SALESMAN JAVA CAPABLE DAW.. PERO DI NAMAN PALA. SANA TO ALL STAFF OR ADMIN NG CHERRY MOBILE, TURUAN NYO NAMAN NG PRODUCT KN0WLEDGE ANG MGA SALESCREW NYO, BAKA ONE DAY MAY MAKUHA KAY0NG CUSTOMER NA KAYANG MAGRELAMO SA ADMIN NG MALL.. IREKLAMO ANG SALESCREW… PWEDE YUN.

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