Some Sony Xperia S users have been complaining that they see a “yellow tint” on the display of their phones when the unit “heats up”.
One use said: “Once the battery go over 30c, the yellow tint start to become obvious and when it hit 40, it [is] just everywhere”.
Sony has responded acknowledging that “a limited” number of Xperia S units may show this discoloration when the unit heats up:
Sony Mobile Communications has identified that the display on a limited number of Xperia S smartphones may show a slight yellow tint if exposed to temperatures above 40 degrees Celsius. This is limited to a small number of units and the cause of this has been corrected. Any consumer observing this slight yellow tint on the display of their Xperia S is welcome to contact their local customer service centre and Sony Mobile Communications will resolve this at no cost to the consumer. – source
For users in the Philippines who are experiencing this problem, here’s the contact information of Sony Mobile Philippines:
To call us by phone please call: 1800-1-853-SONY
Local customer support operating times
- Monday – Friday: 08:00 – 18:00
- Saturday: 08:00 – 18:00