Funny screencap I took when I tried Globe Chat Assist. In 5 times that I used this service, I was only able to chat with a CSR only once. twice Offline and twice i was asked to send my inquiry/issue via email which was answered only once.
If Smart is using twitter for providing online Customer service to their users, Globe has its own online customer service that goes by the name of Globe Chat Assist. I was able to try this out a couple of weeks ago and here’s what happened.
Sun Cellular has introduced their own mobile wireless broadband service. They ...
